Securing Nokia E72

by Farhan on November 23, 2009

With Nokia E72’s business capabilities , it won’t take much time for it to manage all your email accounts and business affairs and with the phone holding much of the business information , securing it becomes necessary .

Sure , you can buy third party software such as Guardian Platinum but Nokia has builtin tools in the E72 to keep it secure from prying eyes .

Go to Menu , Ctrl Panel , Settings , General , Security , Phone and SIM Card and here you will find a number of builtin security features which are must for securing data

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Setting up of Lock Code

The first step is to setup a custom lock code , Nokia’s default lock code is 12345 and as everyone knows it , beats the concept of security , to have your custom Lock Code , scroll down to Lock Code and select it , it will ask you for the Lock Code , enter 12345 and it will than ask you for the new Lock Code , by default the Lock Code is set as numerical code and if you want to enter Alpha Numerical code , just press the Numeric Mode key ( the Diagonal Arrow key on the bottom Left hand corner ) to switch modes , enter the Lock Code twice and it will be set.

Phone Autolock Period 

Locks the phone after a user specific defined time , although it lets you receive calls in lock mode , making calls and access to data is authorized after entering the code . So if someone has picked your phone while it’s lying around , they cannot access anything inside

Remote Phone Locking

A very handy feature , suppose you have forgotten your phone somewhere and hadn’t activated the Phone Autolock mode , no worries with Remote Phone Locking , just send a pre determined SMS to your phone from any number and the phone will be instantly locked remotely .

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Memory Card Locking

Worried that although you can lock your phone remotely , still someone can have access to your data on memory card , Nokia has though of the security solution for that too . Go to Menu , Office , File Manager choose Memory Card , Choose Options soft key , scroll down to Memory Card Password and choose Set and enter your Password and the memory card will be secured . A secure Memory card is locked to the particular device with which the passcode is set and will not work with any other phone without a password neither it can be read by a computer ( through Card Reader ) . If you want to use the same memory card in another phone , either you can unlock it before taking out or enter passcode in the other phone .

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What if you forgot your Lock Codes and Passwords

A possibility and here the only solution is hard reset . In case of the phone where you cannot even access the keypad to hard reset you have to take the battery out and reinsert it to shut down the phone and start it by pressing

Green Key ( Call Receive ) , * Key , and no 3 Key and than press the Power Button and hold them till Connecting People Logo appears on the screen for it to go for Hard Reset .

For Memory Card , the phone will not let you format it , the best solution is to format it using a Computer or Digital Camera ( Tested it and it works )

My suggestion is to keep your Nokia secure with the inbuilt tools cause you never know in whose hands it will someday fall into

Need any help setting up , you can always contact us in comments

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  • Ricky

    Hi Farhan,

    I need your help more than ever at this point. I finally got my E72. I tried retrieving my emails however, E 72 is not retrieving my emails. I have checked and cross checked my settings… also, I dont have internet call software on my phone.. did you have this feature. [please respond

  • http://www.senseapplied.com Farhan

    @ Ricky , I was using Nokia Messaging for emails , you first have to make an account on email.nokia.com , currently the site is not working for me . For Internet Call / VoIP use Fring to access SKYPE

  • Shah

    HI Farhan,

    it’s very nice to read all stuff here, thank you very much to posting this information..I stuck in kinda issue while configuring mail to change I got enabled phone security code while reading your portal came to know about default code and was able to change but when I’m looking to deactivate but getting error during that …I’m not able to disable it :( and don’t want to go for some kinda reset. Please suggest :)

    thanks
    Shah

  • bhuvi

    wat s the necessary antivirus software to E72.. whether have to install this software or not

  • Yusuf

    The right selection key is “menu” as default. I want to turn this selection key into “lock” so i can just press this button, and the phone's keypad will lock.. how do i do this? thanks!

  • rrr

    not working on e72

  • http://www.senseapplied.com Farhan

    try it again , these are builtin options

  • thomas

    hi!
    i have been reading all the above messages and i m sure you guys can help me as you guys seems to know much about this phone as, wife who is having new E72 and she locked her phone and now the problem is that she cannot remember her code. Is there any way we can unlock the phone by reseting or formating. oh! i did try the call key *3 button but ain’t working.
    thanks

  • http://www.senseapplied.com Farhan

    take it to Nokia Care Center only they can unlock it

  • Sameer

    Hi,

    I tried setting up the lock code. I entered the default lock code 12345, my e72 asked me for a new lock code i entered that say 22222, it ask me to confirm the new lock code.. so i entered 22222. It tells me lock code entered incorrectly 5 times. Code will unblock in 5 mins. What am I supposed to do??
    Please help

  • http://www.senseapplied.com Farhan

    try 12345 again seems like it didn’t register the 22222 code

  • Geo

    The problem (but I think there is a solution/way how) with Nokia E72 is, How do you press the ” * ” key when switching on the fone? both 3 and * are a shifted keys, and I am not sure if the shift isworking for both or is sensed for the first one that gets pressed. (in normal operation, only the 1st key is sensed, and it is difficult I think in microsecond terms to press 2 buttons simultaneously.

    I tried it, and still am landing on the prompt for lock code, which the fone doesnt accept any more (or maybe I have forgotten it, but I seemed to be very clear about what I had set.
    Suggestions welcome, and I think I am about to lose whatever information was on the fone.

  • Ashraf

    Asalam o alaikum,

    Farhan, Im trying to remove my phone keypad auto lock but after entering the default password I cant remove it by selecting ‘NONE’. It says unable to unlock phone. Plzz help

  • yasmin

    hi I’m trying to make lock code for my e72 i enter the default lock code 12345 and then i tried to enter the new one and i verify it but it says code error.. i need a help

  • Osos

    need help i am trying to hard reset my mobile and it keeps asking about lock code tried 1234 and it says *code error* i tried my normal code still nothing please help me!!!!!!

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